I've never used the Seagate external drives or their proprietary software, so I am not sure what is included. When you say Seagate Software, are you referring to the Paragon or something else? This should allow the drive to be used on both Windows & Mac. You need to erase the physical drive so you may need to click on "View" within Disk Utility and select "Show all devices" before the physical drive appears in the left pane of Disk Utility. Backup any files on this drive and use the Mac's Disk Utility to erase the drive as GUID partition and ExFAT. Windows can format the drive using different block sizes some of which macOS does not recognize. And it started to happen on my mac before Catalina and also was an issue on another mac with a mac os Sierra.
It is not a Catalina thing, I have a Seagate Backup Plus Hub drive that was formatted as exFAT on a windows computer and will not mount on a mac and gives me the exact same error as this thread.
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